# How contacts work > CoreHue contacts keep each client's inquiries, bookings, galleries, documents, payments and messages on one page. How the contacts list works for photographers. Source: https://help.corehue.co/docs/contacts/how-contacts-work/ A contact is anyone you work with, or might. Everything that happens with them collects on their contact page: bookings, galleries, proposals, contracts, questionnaires, invoices, what they've paid you, and every message between you. Inquiries show up on their activity timeline. So when you need "that email about the album", it's on their page instead of somewhere in your inbox. ## Where contacts come from Most contacts add themselves. The **Source** on a contact's **Overview** tab tells you how each one arrived: | Source | How it happened | | --- | --- | | **Booking page** | They booked or sent an inquiry through your booking page | | **Contact form** | They filled in one of your [contact forms](/docs/contact-forms/creating-a-contact-form) | | **Manual** | You added them, or created them on the spot with **Add contact** while making a booking, proposal, questionnaire or message | Once your booking page and a contact form are live, you'll rarely need to add anyone by hand. When you do, see [Adding a contact](/docs/contacts/adding-a-contact). ## The contacts list Find it under **Contacts → Contacts** in the sidebar. The list shows each contact's **Name**, **Email**, **Type**, **Business** and when they were **Added**, twenty to a page. - **Sort** by **Name** or **Added** by clicking the column header. Click again to reverse it. - **Search** by name or email address. It doesn't look at the business name, so search for the person. - **Filter by type**: **All contacts**, **Leads** or **Clients**. - **Filter by status**: **Active**, **Archived** or **All contacts**. On a phone, the two filters fold into a single panel. A row that says "Also used by another contact" under the email means two contacts share that address. That's usually a duplicate worth tidying. See [Dealing with duplicate contacts](/docs/contacts/duplicate-contacts). ## Leads and clients Every contact is either a **Lead** (someone who hasn't committed yet) or a **Client** (someone who has). CoreHue promotes a lead to a client by itself the first time they book, pay or sign a contract. See [Leads vs clients](/docs/contacts/leads-and-clients). ## Start your work from the contact Rather than creating a document and then searching for the person, open their page and start there. **Send message** is the main button, and the three-dot **More actions** menu has **Create proposal**, **Create booking**, **Create invoice**, **Create contract**, **Create questionnaire** and **Create gallery**. Each one opens with their details already filled in. It's quicker, and it's the best way to avoid creating the same person twice. See [Everything on a contact's page](/docs/contacts/the-contact-page). ## Contact forms Under **Contacts** you'll also find **Contact forms**: shareable forms you can put in your Instagram bio or on your website. Every submission creates a contact and opens a conversation you can reply to. Contact forms are included on every plan. See [Creating a contact form](/docs/contact-forms/creating-a-contact-form). ## Frequently asked questions ### Can I import my contacts from another app? Not at the moment. There's no contact import, so contacts are added one at a time or arrive through your booking page and contact forms. Many photographers start fresh and add past clients as they come back. See [Bringing past clients and galleries over](/docs/switching/bringing-past-work-over). ### Can I delete a contact? No. Contacts are connected to invoices, payments and signed contracts, so the record stays. Archive anyone you don't need in your list. See [Archiving and restoring contacts](/docs/contacts/archiving-contacts). ### Can I tag or group contacts? No. The **Type** filter (leads or clients) and the **Status** filter (active or archived) are the ways to slice your list. ### Do my clients see their contact page? No. Contact pages, including notes, are only for you. Your clients see the documents, galleries and booking pages you send them.