Skip to main content

Setting a gallery expiry date

An expiry date gives your client a clear deadline to download their photos, and stops old galleries from sitting online forever. On the date you choose, the gallery takes itself offline. Nothing is deleted, so you can bring it back whenever you need to.

Set an expiry date​

  1. Open the gallery and go to Settings → Sharing.
  2. Under Auto expiry, choose a date.
  3. Choose Save in the bar at the bottom of the screen.

The date has to be in the future.

What happens on the expiry date​

From the start of that day, in your account's time zone:

  • Anyone who opens the link sees This gallery has expired, with a note asking them to contact you, using your business name.
  • Shortly after, the gallery moves to Unlisted and the header shows it as unlisted. From then on, visitors see "This page isn't available", the same as any unlisted gallery.
  • Your photos, videos, settings, favorites and activity stay exactly as they were.

You can still open the gallery yourself with Preview. Your time zone is set in your profile. See Your profile settings.

Extend an expiry date​

Before the date: go back to Settings → Sharing, pick a later date under Auto expiry, and save.

After the date: click the status badge in the header and choose Publish. Publishing clears an expiry date that has already passed, so the gallery doesn't go straight back offline. Then set a new date if you want one.

Remove an expiry date​

Clear the date under Auto expiry and save. The gallery then stays online until you unlist or delete it.

Tell your client the date​

CoreHue doesn't send your client a reminder before a gallery expires, so put the date in your share email. Something like "Your gallery is online until 30 June, so download your favorites before then" works well. See Sharing a gallery by email.

Expiry and storage​

An expired gallery still counts toward your storage, because its photos are kept. If you're tidying up to save space, delete the gallery or the photos you don't need. See How storage works for photos and videos.

Frequently asked questions​

No. An expired gallery goes offline, but its photos, videos, settings and favorites are all kept. Publish it again and it's back as it was.

A gallery expires at the start of its expiry date: midnight in the time zone set on your profile.

Will my client get a warning before it expires?​

No. CoreHue doesn't email your client before a gallery expires, so mention the expiry date when you send the gallery.

Yes, an expiry date is a common reason. Check Settings → Sharing → Auto expiry. If the date has passed, publish the gallery again and set a new date if you need one. See My client can't open their gallery.

Last updated on