# Video limits by plan

> How much gallery video photographers get on the Plus and Pro plans, how CoreHue counts video running time, and what happens when you reach each limit.

Source: https://help.corehue.co/docs/gallery-video/video-limits-by-plan/

Every gallery video limit in CoreHue, in one place. Video is measured by running time, not file size, so a 10-minute film counts as 10 minutes whether you export it at 2 GB or 12 GB.

> **Available on Plus and Pro**
Gallery video is included on the Plus and Pro plans. See [CoreHue plans](/docs/plans-and-billing/corehue-plans).

## Gallery video limits on Free, Plus and Pro

| | Free | Plus | Pro |
| --- | --- | --- | --- |
| Total video you can keep | None | 1 hour | 4 hours |
| Longest single video | – | 1 hour | 2 hours |
| Video uploaded per calendar month | – | 2 hours | 8 hours |
| Quality your client watches and downloads | – | Up to HD (1080p) | Up to 4K |
| Largest file | – | 20 GB | 20 GB |

Video sits alongside your photo storage rather than eating into it. Plus still includes 150 GB for photos and Pro 1 TB, however much video you add. See [How storage works for photos and videos](/docs/plans-and-billing/how-storage-works).

## How video time is counted

**Total video** is the combined running time of every video you're keeping, across all your galleries. That includes:

- Videos that are ready and playing.
- Videos still processing.
- Videos currently uploading (their time is set aside while they upload).
- [Restricted gallery videos](/docs/gallery-video/restricted-videos), until they're deleted.

A video that fails to process doesn't count. Deleting a video gives its time back straight away.

**Monthly uploads** add up the running time of everything you upload in a calendar month, counted in UTC. Videos you upload and then delete in the same month still count toward that month, so deleting and re-uploading the same film twice uses its time twice. The count starts again on the first of each month.

The monthly limit is there to stop runaway re-uploading, not to ration normal work: it's twice your plan's total, so you can replace your whole video library within a month and still have room.

## What happens at each limit

| When you reach | What happens | What to do |
| --- | --- | --- |
| Your total video time | New videos are skipped with "Video storage full. Upgrade or delete videos to upload more." | Delete videos you no longer need, or upgrade from Plus to Pro |
| The longest single video | That video is skipped with "That video is longer than your plan allows." | Trim it, split it into parts, or upgrade to Pro for videos up to 2 hours |
| Your monthly upload limit | New videos are skipped with "You've reached this month's video upload limit." | Wait for the first of the month, or [contact us](/contact) if you need more |
| 20 GB for one file | That file is skipped with "Each video must be under 20 GB." | Export a smaller file. See [Video formats and export settings](/docs/gallery-video/video-formats-and-export-settings) |

Photos in the same batch upload as normal. Only the videos that don't fit are skipped.

## Checking how much you've used

Go to **Settings → Billing** and look under **Usage**. The **Gallery video** row shows how much time you're using against your plan's total, and turns amber once you pass 90%. See [Your billing page](/docs/plans-and-billing/your-billing-page).

## If your plan changes

As soon as your move from Plus to Pro takes effect, you get 4 hours, 2-hour videos and 4K for new uploads. See [Upgrading your plan](/docs/plans-and-billing/upgrading-your-plan) for when that happens.

Moving down is where video needs a little care:

- **Pro to Plus:** if you're keeping more than 1 hour of video, or any single video is longer than 1 hour, CoreHue restricts videos, oldest first, until the rest fit. Videos you keep play at HD from then on.
- **Any plan to Free:** Free has no video, so every video is restricted.

A restricted video disappears from your client's gallery and is deleted after 30 days unless you get back within your limit. Your photos aren't affected. The full story is in [Restricted gallery videos](/docs/gallery-video/restricted-videos).

## Frequently asked questions

### Does a 4K video use more of my allowance than an HD one?

No. Only running time counts toward your video allowance. A 5-minute 4K film and a 5-minute HD film both use 5 minutes.

### Do restricted videos count toward my limit?

Yes. Restricted videos count toward your total video time until they're deleted. That's why deleting videos you don't need is one way to lift a restriction.

### Can I buy extra video hours?

No, not at the moment. CoreHue doesn't sell extra video hours. If you need more than Plus includes, Pro gives you 4 hours. If you need more than that, [contact us](/contact).

### When does my monthly upload limit reset?

The monthly video upload limit resets at the start of each calendar month, in UTC. Your total video time doesn't reset: that only goes down when you delete videos.

### Does video count toward my 150 GB or 1 TB?

No. Gallery video is measured in hours and never touches your 150 GB (Plus) or 1 TB (Pro) of photo storage. Video thumbnails you upload don't count either.