# Invoice statuses

> What Draft, Open, Partially paid, Overdue, Paid, Cancelled and Written off mean on a CoreHue invoice, what moves it along, and how booking payment badges work.

Source: https://help.corehue.co/docs/invoices/invoice-statuses/

Every invoice shows a status badge, so you can tell straight away whether it needs your attention. Here's what each one means and what moves an invoice from one to the next.

## The statuses

| Status | What it means |
| --- | --- |
| **Draft** | Not sent yet. Only you can see it. |
| **Open** | Sent, and nothing has been paid yet. |
| **Partially paid** | Some has been paid and a balance remains, with nothing late. |
| **Overdue** | At least one payment is past its date. |
| **Paid** | Settled in full. |
| **Cancelled** | Voided. It shouldn't have existed, or the job was called off. |
| **Written off** | Genuinely owed, but you've accepted it won't be paid. |

## How an invoice moves along

1. A new invoice starts as **Draft**.
2. Sending it, or sharing its link, makes it **Open**.
3. A payment that doesn't cover everything makes it **Partially paid**.
4. If a payment date passes with money still owed, it turns **Overdue**.
5. When the balance reaches zero, it's **Paid**.

**Partially paid** and **Overdue** are both ways of describing an open invoice. Overdue wins: a late balance shows as **Overdue** even if part of it has been paid.

Recording a payment on a draft marks it as sent first. CoreHue checks with you ("Invoice is in draft") before it does.

A proposal that collects payment creates its invoice the moment your client accepts, so that invoice never sits as a draft. See [Invoices for bookings and proposals](/docs/invoices/invoices-for-bookings-and-proposals).

## When an invoice turns overdue

An invoice with a single due date turns **Overdue** the day after that date if money is still owed.

An invoice with a payment schedule turns **Overdue** as soon as **any** scheduled payment is past its date and unpaid. A late deposit makes the invoice overdue even if the balance isn't due for months. Once that payment is made, it goes back to **Partially paid**. See [Splitting an invoice into a payment schedule](/docs/invoices/payment-schedules).

An invoice with no due date can never turn overdue, and reminders can't be scheduled for it. If you want CoreHue to chase it, give it a date.

## Booking payment badges

An invoice created when a client books a service also shows how the booking's payment is going. You'll see one of these beside it:

| Badge | What it means |
| --- | --- |
| **Awaiting payment** | Nothing paid yet |
| **Processing** | A card payment is going through |
| **Pending review** | Your client says they've paid and you need to confirm |
| **Deposit paid** | The amount needed to confirm the booking is in |
| **Partially paid** | Some paid, a balance remains |
| **Overdue** | A payment is past its date |
| **Paid** | Settled in full |
| **Needs attention** | A payment was refunded or reversed, so check the booking |

## Cancelled or written off

Both close an invoice, and your accountant will care which one you pick.

- **Cancel** when the invoice was a mistake: wrong contact, wrong amount, a duplicate, or a job called off before it started.
- **Write off** when the invoice was right and the money was owed, but you've given up on collecting it.

A written-off invoice can be reopened later. A cancelled one stays cancelled, and you'd duplicate it to start again. See [Editing, cancelling or writing off an invoice](/docs/invoices/editing-cancelling-and-writing-off).

## What your client sees

Your client sees where things stand on the invoice page: what's been paid, what's due now, and which payment is next. A settled invoice reads as a record with nothing to pay. Drafts aren't visible to them at all.

## Frequently asked questions

### Why is an invoice overdue when the final payment isn't due yet?

The invoice has a payment schedule, and an earlier payment, often the deposit, has passed its date unpaid. The **Overdue** status looks at every scheduled payment, not just the last one.

### Does an overdue invoice charge my client a late fee?

No. CoreHue doesn't add late fees to overdue invoices. If your terms include a late fee, add it as a line yourself or send a new invoice.

### What's the difference between Open and Active invoices on the list?

**Active invoices** is the invoices list's default view and shows drafts plus everything still open. **Open** leaves the drafts out. See [Your invoices list](/docs/invoices/the-invoices-list).