# Invoices for bookings and proposals

> How invoices from bookings and proposals work in CoreHue: where your client can pay, why payment might be paused, and what each notice on the invoice means.

Source: https://help.corehue.co/docs/invoices/invoices-for-bookings-and-proposals/

Some invoices are created for you: when a client books a service that takes payment, when you add a booking with payment, or when your client accepts a proposal that collects payment. They're normal invoices you can open, send and share, with one difference: the booking or proposal still sets the rules for when your client can pay.

## Where these invoices come from

- **A client books a service that takes payment** on your booking page. CoreHue creates the invoice with the booking.
- **You add a booking yourself** with **Collect payment** on. Its **Invoice items** become the booking's invoice. See [Adding a booking yourself](/docs/managing-bookings/creating-a-booking).
- **Your client accepts a proposal with payment.** CoreHue creates one invoice with the full total and your payment schedule. See [What happens when a client accepts](/docs/proposals/after-acceptance).

You can also create an invoice from a booking yourself. If your client booked a service on your booking page and nothing has been invoiced yet, CoreHue fills the invoice in from the quote they booked. You check it and send. See [Booking details: title, description and amount](/docs/managing-bookings/booking-details).

## Your client can pay on the invoice too

Your client can pay from the booking or proposal page they're already on, or straight from the invoice link. Both take the same payment, so it doesn't matter which they use.

The booking or proposal still decides **when** they can pay:

- A proposal has to be accepted first.
- If the proposal comes with a contract or questionnaire, your client completes those before paying.
- An unpaid booking with a payment deadline can't be paid once that deadline passes.

## Notices on the invoice

When your client can't pay yet, the invoice page tells you why. Here's what each notice means and what to do.

| Notice | What it means | What you can do |
| --- | --- | --- |
| **Proposal not accepted** | Your client must accept the proposal before they can pay. | Wait, or follow up about the proposal. |
| **Contract not signed** | They can pay once they sign the contract. | Nudge them to sign. |
| **Questionnaire not completed** | They can pay once they complete the questionnaire. | Nudge them to fill it in. |
| **Contract and questionnaire incomplete** | They can pay once they've done both. | Nudge them about both. |
| **Payment deadline passed** | The booking's payment deadline has gone, so your client can't start a payment or report one. The booking will expire. | See [Unpaid bookings and held times](/docs/managing-bookings/unpaid-bookings). |
| **Payments paused** | The booking expired or was cancelled, or the proposal was declined, expired or cancelled. | Choose **Resume payments** if you still want to be paid. |
| **No payment method selected** | The invoice has no way to pay ticked. | Choose **Edit invoice** and tick at least one method. |

## Resuming payments after a booking or proposal closes

If a booking expires or is cancelled, or a proposal is declined, expires or is cancelled, payments on its invoice pause. That stops a client paying for something that's no longer happening.

Sometimes you still want the money, for example a client who let a booking lapse but has agreed to pay a cancellation fee. Open the invoice and choose **Resume payments** in the **Payments paused** notice. You'll see "Payments resumed", and from then on your client pays on the invoice page itself.

## Booking payment badges

An invoice that confirms a booking also shows how that booking's payment is going: **Awaiting payment**, **Processing**, **Pending review**, **Deposit paid**, **Partially paid**, **Overdue**, **Paid** or **Needs attention**. See [Invoice statuses](/docs/invoices/invoice-statuses).

## Reminders on these invoices

On Plus and Pro, [invoice reminders](/docs/invoices/invoice-reminders) work here too, with two differences. They hold while your client still has a contract or questionnaire to finish, and they stop if the booking or proposal closes. If you resume payments, reminders can pick up again.

## What your client sees

On the booking or proposal page, your client sees what's due and a pay button once everything before it is done. Opening the invoice link shows the same amount and the same buttons.

## Frequently asked questions

### Can my client pay a booking invoice before the contract is signed?

It depends on how the booking was set up. For an invoice from a proposal, your client must sign the contract and complete any questionnaire before paying. For a booking from your booking page, the service's own rules apply. See [Why is a booking pending?](/docs/managing-bookings/why-a-booking-is-pending)

### Why does my booking invoice say Payments paused?

**Payments paused** means the booking behind the invoice expired or was cancelled, or the proposal behind it was declined, expired or was cancelled. Choose **Resume payments** in the notice if you still want your client to pay.

### Can I edit a booking or proposal invoice?

Yes. Booking and proposal invoices follow the same rules as any invoice: you can edit them until a payment is recorded. See [Editing, cancelling or writing off an invoice](/docs/invoices/editing-cancelling-and-writing-off).