Your bookings list
Bookings → All bookings holds every session that's going ahead, whether your client booked it on your booking page, accepted a proposal, or you added it yourself. It's the quickest way to see where each job stands and whether it's been paid for.
What each column shows
| Column | What it tells you |
|---|---|
| Booking # | The booking's reference number |
| Contact | Your client's name, with their email underneath |
| Service | The service it was booked from. A dash means a one-off booking with no service |
| Status | Pending, Confirmed, Completed, Cancelled or Expired |
| Date | The session date, or the date range for multi-day work |
| Payment | Where the money stands, such as Awaiting payment, Deposit paid or Paid |
| Amount | What's been billed on the booking's invoices, or the quote from your booking page if nothing is invoiced yet. A dash means there's no invoice and no quote |
The list shows your newest bookings first. Click any row to open the booking.
The Amount column follows the booking's invoices, so it changes as you bill. Booking details: title, description and amount explains exactly what counts.
Filtering and searching
The status filter opens on Active bookings, which is everything pending or confirmed. That's your working view: the jobs that still need something from you or your client.
Switch it to see the rest:
- All bookings, including finished and called-off ones
- Pending, waiting on payment, paperwork or your confirmation
- Confirmed, locked in and on your calendar
- Completed, sessions you've marked as done
- Cancelled
- Expired, unpaid bookings whose deadline ran out
The search box finds bookings by client or booking. On a phone, the filter folds into a filter panel next to the search.
If Active bookings is empty, you'll see "No active bookings". Your history is still there under All bookings.
Status and payment are tracked separately
A booking's Status and its Payment are two different things, and it helps to read them together. A confirmed booking can still show Awaiting payment or Overdue if your client was allowed to confirm before paying, or if a later installment is due. An invoice that's past due with nothing paid at all shows Awaiting payment.
| Payment badge | Meaning |
|---|---|
| Awaiting payment | Nothing has been paid yet |
| Pending review | Your client has reported a manual payment and it's waiting for you to check |
| Processing | A card payment is still going through |
| Deposit paid | The payment needed to confirm has been made |
| Partially paid | Some, but not all, of the invoice has been paid |
| Overdue | Something has been paid, but a later payment is past its due date |
| Paid | Everything billed has been paid |
| Needs attention | Something about the payment, such as a refund or reversal, needs a look |
A dash in the Payment column means the booking doesn't need payment, or it's been cancelled.
If something is pending, Why is a booking pending? walks through what it's waiting for. If a client says they've paid but the badge says otherwise, see Reviewing payment proof.
Adding a booking from the list
New booking at the top of the list opens the booking form. You can also start one from a contact, an inquiry, the calendar, or the New booking quick action on your Home screen. See Adding a booking yourself.
Frequently asked questions
Why isn't a booking showing in my list?
Check the filter first. Active bookings hides completed, cancelled and expired bookings, so switch to All bookings and search for your client's name.
Why does a booking show a dash in the Amount column?
A dash in the Amount column means the booking has no invoice and no quote yet. Bookings you add yourself without collecting payment have no amount until you create an invoice from the booking.
Can I delete a booking?
No. Bookings are connected to invoices, payments and contracts, so they stay on record. Cancel a booking you no longer need and it drops out of your active view.
Where do inquiries appear?
Inquiries aren't bookings yet, so they live under Bookings → Inquiries. See Managing inquiries.