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Your bookings list

Bookings → All bookings holds every session that's going ahead, whether your client booked it on your booking page, accepted a proposal, or you added it yourself. It's the quickest way to see where each job stands and whether it's been paid for.

What each column shows​

ColumnWhat it tells you
Booking #The booking's reference number
ContactYour client's name, with their email underneath
ServiceThe service it was booked from. A dash means a one-off booking with no service
StatusPending, Confirmed, Completed, Cancelled or Expired
DateThe session date, or the date range for multi-day work
PaymentWhere the money stands, such as Awaiting payment, Deposit paid or Paid
AmountWhat's been billed on the booking's invoices, or the quote from your booking page if nothing is invoiced yet. A dash means there's no invoice and no quote

The list shows your newest bookings first. Click any row to open the booking.

The Amount column follows the booking's invoices, so it changes as you bill. Booking details: title, description and amount explains exactly what counts.

Filtering and searching​

The status filter opens on Active bookings, which is everything pending or confirmed. That's your working view: the jobs that still need something from you or your client.

Switch it to see the rest:

  • All bookings, including finished and called-off ones
  • Pending, waiting on payment, paperwork or your confirmation
  • Confirmed, locked in and on your calendar
  • Completed, sessions you've marked as done
  • Cancelled
  • Expired, unpaid bookings whose deadline ran out

The search box finds bookings by client or booking. On a phone, the filter folds into a filter panel next to the search.

If Active bookings is empty, you'll see "No active bookings". Your history is still there under All bookings.

Status and payment are tracked separately​

A booking's Status and its Payment are two different things, and it helps to read them together. A confirmed booking can still show Awaiting payment or Overdue if your client was allowed to confirm before paying, or if a later installment is due. An invoice that's past due with nothing paid at all shows Awaiting payment.

Payment badgeMeaning
Awaiting paymentNothing has been paid yet
Pending reviewYour client has reported a manual payment and it's waiting for you to check
ProcessingA card payment is still going through
Deposit paidThe payment needed to confirm has been made
Partially paidSome, but not all, of the invoice has been paid
OverdueSomething has been paid, but a later payment is past its due date
PaidEverything billed has been paid
Needs attentionSomething about the payment, such as a refund or reversal, needs a look

A dash in the Payment column means the booking doesn't need payment, or it's been cancelled.

If something is pending, Why is a booking pending? walks through what it's waiting for. If a client says they've paid but the badge says otherwise, see Reviewing payment proof.

Adding a booking from the list​

New booking at the top of the list opens the booking form. You can also start one from a contact, an inquiry, the calendar, or the New booking quick action on your Home screen. See Adding a booking yourself.

Frequently asked questions​

Why isn't a booking showing in my list?​

Check the filter first. Active bookings hides completed, cancelled and expired bookings, so switch to All bookings and search for your client's name.

Why does a booking show a dash in the Amount column?​

A dash in the Amount column means the booking has no invoice and no quote yet. Bookings you add yourself without collecting payment have no amount until you create an invoice from the booking.

Can I delete a booking?​

No. Bookings are connected to invoices, payments and contracts, so they stay on record. Cancel a booking you no longer need and it drops out of your active view.

Where do inquiries appear?​

Inquiries aren't bookings yet, so they live under Bookings → Inquiries. See Managing inquiries.