How getting paid works in CoreHue
Every invoice you send from CoreHue can be paid online by card, by a bank transfer or cash that you confirm, or both. Here's how the pieces fit together, so you can set things up once and spend less time chasing.
Where payments live
Payments in the sidebar opens three places:
- Invoices holds what you've asked clients to pay. See How invoices work.
- Payments holds what has actually arrived, plus any payments clients say they've made that you haven't confirmed yet. See Your payments list.
- Settings has five tabs: General, Invoice defaults, Display, Tax rates and Payment methods.
The things you charge for (sessions, albums, travel) are saved separately under Templates → Items. See Saving reusable items.
Two ways your client can pay
| Card payments through Stripe | Manual payment methods | |
|---|---|---|
| How the client pays | Taps pay on the invoice and uses a card, Apple Pay or Google Pay | Follows your instructions (bank transfer, cash, a local payment app), then taps I've made this payment |
| Who records the payment | CoreHue, automatically | You, once you've checked and confirmed it |
| Where the money goes | Your Stripe account, then out to your bank | Straight to you, outside CoreHue |
| Fees | Stripe's processing fee | None |
Offering both works well. Cards get you paid the moment a client is ready. Transfers suit larger amounts and commercial clients who pay through an accounts department. Read more in Accepting card payments with Stripe and Bank transfer, cash and other manual payments.
What it costs
CoreHue doesn't charge a platform fee on your client payments. You only pay Stripe's processing fees.
Stripe's rates depend on your country, the card and the currency. Each card payment shows its own fee and what you kept, so there's no guessing. See Payment details and fees.
A typical payment, start to finish
- Create an invoice yourself, or let CoreHue create one when a client books a service that collects payment or accepts a proposal.
- Send it by email or share the link.
- Your client pays by card, or pays by transfer and tells you with I've made this payment.
- A card payment is recorded straight away. A manual payment waits for you to review the proof. Confirming it records the payment and emails your client a receipt.
- The invoice moves to Partially paid or Paid, and the payment shows up in your payments list and finance report.
Unpaid invoices can be chased for you on Plus and Pro. See Automatic invoice reminders.
Getting set up
- Go to Payments → Settings → Payment methods.
- Connect Stripe if you want to take cards.
- Add at least one manual method, such as a bank transfer with your account details.
- Add your tax rates if you charge tax.
- Create your first invoice.
CoreHue asks for your default currency the first time you create an invoice or an item. Pick carefully, because it's fixed once set.
Stripe checks your identity and bank details before you can take cards, and that can take a few days. Do it in your first week rather than the night before a deposit is due.
Picking methods for each invoice
Setting a method up makes it available. Each invoice, proposal and booking then ticks the methods it accepts, so you can take cards on a small portrait invoice and bank transfer only on a large commercial one, without keeping two sets of instructions. Tick at least one, or your client has no way to pay.
What your client sees
A pay button showing the amount due. If the invoice accepts more than one method, your client chooses between Card or digital wallet ("Via Stripe · Apple Pay and Google Pay where available") and your manual methods by name. They never need to sign in or create an account. You can send them Paying your invoice if they'd like a walkthrough.
Frequently asked questions
Does CoreHue take a cut of my payments?
No. CoreHue doesn't charge a platform fee on your client payments. You only pay Stripe's processing fees on card payments. Manual payments like bank transfers carry no fee at all.
Can I get paid without connecting Stripe?
Yes. Add a manual payment method with your bank details and clients can pay by transfer, then tell you through the invoice. You confirm the payment and CoreHue records it and emails your client a receipt.
When does card money reach my bank account?
Card payments land in your Stripe account, and Stripe pays them out to your bank on the schedule set in your Stripe account. Use Open dashboard on the Stripe card in your payment settings to check payouts.
Can a client pay a deposit now and the rest later?
Yes. Split the CoreHue invoice into a payment schedule with up to 12 payments, each with its own due date. See Splitting an invoice into a payment schedule.